CLIENT:
North American U.S. Publisher
OBJECTIVE:
A small North American publisher implemented a registration wall to grow known users and develop the subscription funnel.
APPROACH:
- Mather advised the publisher on best practices around registration wall implementation, monitored the data capture, and provided dashboard reporting.
- The publisher applied the registration call-to-action to readers on their 2nd article attempt, initially offering a free trial for a 30-day period in exchange for registration with a valid email address.
- 3 months post-launch, the publisher dialed this back to offer one additional article.
The registration wall meter was scheduled to reset for each user after 45 days.
RESULT:
- Within 12 months, monthly active digital-only subscribers* grew by 60% and known users** increased more than fivefold.
- An average registration rate of 3.14% (registrations/unique registration modals) was observed over the life of the registration wall.
- The registration rate remained stable during the life of the registration wall.
- As expected, the decline in paywall modals and conversions were offset by conversion performance in other channels. Average monthly conversions increased by 199%.
Figure 2: Cumulative Registration & KPI Impacts (% Change)