31 MarKey Topics and Takeaways from Mather's Symposium 2025: Insights from Publishers and Media Leaders
20 MarA Strategic Approach to Increasing The Philadelphia Inquirer’s Digital Subscription Proficiency
14 MarMastering Subscription Success: Lennart Schneider on Community, Retention & the Future of Subscription Models
11 MarThe Shift from Audience Acquisition to Community Building - Viafoura's Symposium Roundtable Recap
11 MarCustomer Service in the Digital Age: In-House vs. Outsourced and the Role of Data - TCN's Roundtable Discussion Recap
11 MarAligning Technology and Data with Business Goals to Fuel Growth: Marfeel’s Publisher Roundtable Recap
11 MarOptimising Mobile Strategies to Drive Engagement and Retention: Pugpig’s Symposium Roundtable Recap
06 MarCase Study: How Bangor Daily News Boosted Digital Growth with Sophi’s User Paywall Engine
21 NovWhy News Publishers Struggle with Digital Revenue Growth: A Call for Strategic, Organizational, and Technological Alignment
28 OctPowering Subscriber Growth: The Philadelphia Inquirer’s 35% Lift through Sophi’s Dynamic Paywall Engine
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How to Succeed in the Relationship Economy
In our changing consumer landscape, it’s not enough to produce an outstanding product or service. Organizations must grow valuable relationships with customers to successfully bridge the gap between data and customer experience.
Written by Matt Lindsay, Ph.d, President, this book contains practical examples and takes a refreshing look at how small and large businesses can harness the power of data and gain deep insights into customer needs. It is available in English, Dutch and German.
